Privacy & Security Policy

Arteuz.com, is committed to providing you with an efficient and customized internet experience. This online Privacy and Security Policy describes the information we collect through this site and how we use that information. We do not trade, sell, or rent your personal information to others.

Our Customer Service

Standard customer care offered the hotel products to the customer care provided during whole your hotel stay.

What information do we collect?

We collect information from you that allows us to provide services and for customers needs.All site are anonymous towards to the sensitive information. Our reservation system collect information such as your name, telephone number, address, e-mail address, room preference, and billing information only.

How is the collected sensitive information online protected?

When you provide us with information (your name, telephone number, address, e-mail address...) through this site, your information will be encrypted using a Secured Sockets Layer. You can tell if your information is encrypted by looking for the locked padlock icon on the top of your screen and a change in the site address from "http" to "https."

Secure condition Private data about customer´s and your credit card is screened by the Thawte - SSL Web Server Certificates in order to offer a secure communication by encrypting all data to and from the site. Always check a site's certificate before entering any sensitive information.

Then your credit card information is held in secure database for a period of time to allow them to process your booking Your credit card data will be held no longer than 30 days after the end of the month of your departure from the hotel.

What about changes to the Privacy and Security Policy?

By using our site you consent to our collection and use of your personal information as described in this policy. We reserve the right to modify this privacy and security policy and related business practices at any time by posting updated text on this site. If you have any questions about this privacy statement or would like more information about our company, please contact us.